Faelan Hikes (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address, and payment details when you make a purchase.
  • Non-Personal Information: IP address, browser type, device information, and browsing behavior collected through cookies and similar technologies.
  • Communication Data: Any messages or inquiries sent to our support team.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Improve our website and services
  • Provide customer support
  • Send promotional emails (if you opt-in)
  • Prevent fraud and ensure security

3. Information Sharing

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Payment processors, shipping companies, and marketing platforms that assist in our operations.
  • Legal Authorities: If required by law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online platform is 100% secure.

6. Opt-Out Instructions

You have the right to opt-out of receiving promotional communications from us. To do so:

  • Click the “Unsubscribe” link in any marketing email.
  • Contact us with the subject “Opt-Out Request.”

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Request information on how your data is used
  • Withdraw consent for data processing

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

9. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at: Email: [email protected].