1. Processing & Delivery Time
- Orders are typically processed within 5 business days.
- Estimated delivery time depends on your location and shipping method chosen at checkout.
- We are not responsible for delays caused by shipping carriers.
2. Shipping Rates & Methods
- We offer standard and expedited shipping options. Rates vary based on destination and order size.
- Free shipping may be available for orders over 50 Euros.
3. International Shipping
- We currently do offer international shipping. If available, international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
4. Lost or Damaged Shipments
- If your package is lost or damaged in transit, contact us within 5 days of the expected delivery date.
- We will work with the carrier to resolve the issue, but we are not responsible for packages marked as “delivered” by the carrier.
5. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at: Email: [email protected].